Jewellery Cleaning & Care

Caring for your Jewellery

Jewellery is a truly special accessory. Whether it’s a sentimental piece or just something you love, you want to keep your jewellery looking at its breathtaking best and as good as new. Here we help you do just that.

At Fraser Hart, we stock a range of safe, easy-to-use jewellery cleaning products from Connoisseurs that you can use at home. We have soft lint-free cloths for your gold and silver jewellery, and specialist cleaners for your silver and your diamonds. View our Jewellery Cleaning Guide for top tips on caring for your jewellery at home.

And, if your precious jewellery needs repairing, re-plating or polishing, simply take it into your local store and we’ll soon have your items looking as good as new.

Top tips for caring for your jewellery at home

  • Store your jewellery in a clean, dry place
  • Don't jumble pieces together as they can scratch each other and cause chipping
  • Keep them stored in separate boxes or in pieces of tissue paper
  • See your jeweller at least once a year in order to have all your jewellery professionally cleaned and checked for general wear and tear. Visit or call your local Fraser Hart store for more information.

Gold Jewellery

Remove all gold jewellery before showering or swimming. Soap can cause a film to form on the pieces making them appear dull. Be careful of chlorine and bleach which can permanently damage or discolour your gold jewellery. Remove your jewellery when applying scent and lotions. To remove tarnish from your gold jewellery, you can use a specialist jewellery cleaner or a soft lint-fee jewellery cleaning cloth or wipe.

White gold jewellery

White gold jewellery is usually rhodium-plated to give it a bright white finish. However, this coating can wear over time and you may need to get your white gold jewellery re-rhodium plated by a trusted jeweller. Fraser Hart offer this service, visit or call your local Fraser Hart store to find out more.

Silver jewellery

The best way to keep your silver jewellery looking beautiful is to wear it as this stops it oxidising with the air and prevents tarnishing. If it comes into contact with water, dry it quickly to avoid stains. Silver jewellery can be made to look as good as new with a specialist silver jewellery cleaner which you can use at home.

Platinum jewellery

Platinum is one of the most durable metals. It is resistant to tarnishing and discolouration due to chlorine and other chemicals. However, despite its durability, platinum jewellery needs to be properly cared for. Over time, Platinum jewellery may lose its shine and appear a little dull. You can care for your Platinum jewellery at home using a specialist jewellery cleaner. Platinum can become scratched but the metal is only displaced and not lost. If visible scratches appear in your platinum jewellery or it looks a little dull, take it into your local Fraser Hart store and we’ll polish it so that it’s restored to its original beauty.

Diamond jewellery

Always store diamond jewellery away from any other jewellery and separately. Diamonds are the hardest gemstones but a diamond can scratch another diamond and can easily scratch another gemstone. Don’t wear your diamonds when doing physical hard work. Even though a diamond is incredibly durable, it can be chipped by a hard knock.

You can clean your diamond at home using mild liquid detergent and a soft brush, or by using a specialist diamond polishing stick. However, to get your diamond ring to its beautiful best, simply take it to your local Fraser Hart store and we’ll clean it professionally and check it under our Diamond Guarantee.

Pearl jewellery

Pearls are a delicate gemstone and susceptible to damage. Always apply cosmetics, hair spray and perfume before putting on any pearl jewellery. When you remove your pearl jewellery, wipe it carefully with a soft cloth to remove any traces of these substances. Keep pearl jewellery separate from any other jewellery as pearls can easily get scratched by hard metal edges and other gemstones. If you have a pearl necklace or bracelet, they may need re-stringing annually, visit your local Fraser Hart who can help with this. Do keep an eye on these.

Gemstone jewellery

Whatever the gemstone – ruby, emerald, sapphire or amethyst – wipe the stones with a soft lint-free cloth or specialist jewellery care wipe to keep them dust-free and clean. Avoid contact with soap, water and detergents as they can dull the colours and cause erosion.

Fraser Hart stores offer a jewellery repair service; take your item jewellery to your local Fraser Hart store to find out more.