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Frequently Asked Questions
Pre-ordering a luxury watch lets you be among the first to own the latest models. At Fraser Hart, we understand the importance of this investment, and we are here to help you find the perfect watch that matches your style. Whether you're looking for classic designs from IWC and TAG Heuer or something unique from Grand Seiko or OMEGA, our collection has something for everyone. With a variety of models and prices, you can find the watch you’ve been dreaming of.
Check out our pre-order options to stay ahead of the latest releases or talk to our watch experts for personalized help.
A pre-order allows you to reserve a new watch model as soon as it is ready.
To place a pre-order, simply select the watch you want and follow the checkout process. Our watch experts are available to assist if you have any questions.
Delivery times vary by model and brand. Estimated delivery date is provided in product description but please note that delivery times noted are estimates and may be subject to change based on supplier stock.
Yes, you can cancel your pre-order. Please contact our customer service team for assistance.
Yes, full payment is required at the time of pre-order to secure your watch.
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Collections & Guides
Discover our curated collections of luxury watches and fine jewellery, or read tips and advice in our buying guides.