We are here to help.
Welcome to Fraser Hart. We are passionate about providing an outstanding customer service and are happy to help you with any queries you have. If you cannot find the answer you are looking for in our FAQs, please contact us directly.
If you have a query you can e-mail us at Sales.firstname.lastname@example.org
Call our Head Office Team on 00353015392084 , Monday to Friday 9.00 am - 5.00 pm. Please note that our offices are closed on public holidays in the United Kingdom.
Call in to one of our 36 stores or telephone a store directly to speak to one of our highly trained jewellery and watch experts. Find a store.
In-Store and Virtual Appointments
You can visit any of our stores that have re-opened without making an appointment.
If you prefer to arrange an in-store appointment before coming to our stores, you can do so by following the steps below.
If you don't feel comfortable just yet to visit our stores in person (though rest assured we are taking the necessary safety precautions), you can also arrange a virtual appointment. This will be either a Skype or a Zoom call which you can take on your phone, tablet or computer in the safety and comfort from your own home.
To book an in-store or virtual appointment with us, follow these steps:
1. Select a store of your choice from our Store Locator Page here
2. Send an email to the email address from your selected store
3. Include a suitable date or time for you and also if you are interested in a particular item or product range
4. A member of our team will then reach out to you to confirm a time and date for the appointment
5. A calendar invite and a link for the appointment will be sent to you and just need to join the call on the day and time of your appointment (applicable for virtual appointments only)