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About Us | Fraser Hart
Vision & Values
Our Vision...To Be At The Heart of Every Celebration
Our Behaviours must deliver industry-defining standards in everything we do, ensuring our customers honour us by making Fraser Hart their first choice, each time and every time.
Values
Our values are the framework by which we operate both at work and at home. We strive to uphold our values at all times and we believe our values create the unique culture which sets us apart from others.
Teamwork
By working together we achieve more than working apart. We volunteer support to each other and share all relevant information as fast as possible.
We act with integrity
We always strive to be straightforward and open, being consistent and reliable in all our dealings. We value our reputation for being trustworthy above all else.
Pride in all we do
We set the highest standards in our behaviour, performance, our working environment and in the way we promote Fraser Hart & Fields. We are passionate about successfully working towards our Vision.
Right in all we do
We believe things can be done correctly - first time. Achieving a quality outcome is a critical part of delivering excellence. Mistakes made in good faith will be learned from and actions taken to prevent reoccurrence. We are a learning organisation.
People
Everything we do is achieved through our people. We focus on developing the strongest, smartest and most engaged team in the world of retail. We seek to create the most stimulating, rewarding, inclusive, challenging and enjoyable working environment possible.
Find a way
We innovatively explore all available options to maximise opportunities and minimise risks. We do not accept the status quo or traditional reasons without testing them thoroughly. We show initiative in ways that align with our values.



OUR STORY
Fraser Hart is one of the UK’s leading jewellers with 28 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.





OUR PEOPLE
The people at Fraser Hart are what makes us who we are, we have an increasing number of staff across our stores, head office and warehouses. Many of our staff our proud life-long members of the company, starting their first job with us straight out of school and progressing their career right here at Fraser Hart.
OUR STORES
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Having completed learning modules in gold, diamonds, bridal brands,
luxury watches and much more besides our staff are expertly trained and ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team
who maintain long-established relationships with our brands like OMEGA, TAG
Heuer, Longines, Gucci, TUDOR, Breitling and many more besides to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged
to have been part of many happy engagement stories.

Whether you are preparing to buy a show-stopping diamond engagement ring or simply looking for a special gift for a loved one, we are here to help.

OUR STORES
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Having completed learning modules in gold, diamonds, bridal brands, luxury watches and much more besides our staff are expertly trained and ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and many more besides to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Whether you are preparing to buy a show-stopping diamond engagement ring or simply looking for a special gift for a loved one, we are here to help.