About Us | Fraser Hart

Vision & Values

Our Vision...To Be At The Heart of Every Celebration

Our Behaviours must deliver industry-defining standards in everything we do, ensuring our customers honour us by making Fraser Hart their first choice, each time and every time.

Values

Our values are the framework by which we operate both at work and at home. We strive to uphold our values at all times and we believe our values create the unique culture which sets us apart from others.

Teamwork

By working together we achieve more than working apart. We volunteer support to each other and share all relevant information as fast as possible.

We act with integrity

We always strive to be straightforward and open, being consistent and reliable in all our dealings. We value our reputation for being trustworthy above all else.

Pride in all we do

We set the highest standards in our behaviour, performance, our working environment and in the way we promote Fraser Hart & Fields. We are passionate about successfully working towards our Vision.

Right in all we do

We believe things can be done correctly - first time. Achieving a quality outcome is a critical part of delivering excellence. Mistakes made in good faith will be learned from and actions taken to prevent reoccurrence. We are a learning organisation.

People

Everything we do is achieved through our people. We focus on developing the strongest, smartest and most engaged team in the world of retail. We seek to create the most stimulating, rewarding, inclusive, challenging and enjoyable working environment possible.

Find a way

We innovatively explore all available options to maximise opportunities and minimise risks. We do not accept the status quo or traditional reasons without testing them thoroughly. We show initiative in ways that align with our values.

About Fraser Hart
About Fraser Hart


Our Story Fraser Hart
HELPING YOU AND YOUR LOVED ONES FEEL SPECIAL SINCE 1936

OUR STORY

Fraser Hart is one of the UK’s leading jewellers with 28 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.



Our People Fraser Hart
WE LOVE WHAT WE DO

OUR PEOPLE

The people at Fraser Hart are what makes us who we are, we have an increasing number of staff across our stores, head office and warehouses. Many of our staff our proud life-long members of the company, starting their first job with us straight out of school and progressing their career right here at Fraser Hart.

Read Our People's Career Stories



EXCEPTIONAL EXPERIENCES IN AN ELEGANT, WARM SETTING

OUR STORES

At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.

Having completed learning modules in gold, diamonds, bridal brands,
luxury watches and much more besides our staff are expertly trained and ready to assist you every step of the way.

We are especially proud of our incredibly experienced luxury watch buying team
who maintain long-established relationships with our brands like OMEGA, TAG
Heuer, Longines, Gucci, TUDOR, Breitling and many more besides to bring you the most exclusive timepieces around.

At Fraser Hart we are also expertly-trained diamond specialists and are privileged
to have been part of many happy engagement stories.

Our Stores Fraser Hart

Whether you are preparing to buy a show-stopping diamond engagement ring or simply looking for a special gift for a loved one, we are here to help.

Our Stores Fraser Hart
EXCEPTIONAL EXPERIENCES IN AN ELEGANT, WARM SETTING

OUR STORES

At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Having completed learning modules in gold, diamonds, bridal brands, luxury watches and much more besides our staff are expertly trained and ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and many more besides to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Whether you are preparing to buy a show-stopping diamond engagement ring or simply looking for a special gift for a loved one, we are here to help.