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Contact Us

At Fraser Hart we are passionate about providing outstanding service and are happy to help with any queries you have.

Email us
Complete our online form below to send your enquiry to our Head Office Team.

If your query is related to an existing Web Order, you may also email [email protected]

Visit or call your local store
Drop into one of our 40 stores or call a store directly to speak to one of our highly trained jewellery and watch experts.

Find a store and their respective phone numbers

Online order enquiries
Call us on +353 1 4779043, Monday to Thursday 8.30 am-5 pm, 8.30 am-2 pm Friday. Please note that our offices handling the online enquiries are closed during public holidays in the Republic of Ireland.

Returns by post
Complete the returns form by entering the return quantity and return code for each item. Enclose the completed dispatch note in the parcel along with the item(s) in the original presentation box, and package up securely. Both a pre-paid Royal Mail barcode and a pre-addressed Fraser Hart returns label are included in your delivery parcel. Peel and affix the Fraser Hart label to the front of the package and affix the Royal Mail to the top right-hand side of the box. Go to www.postoffice.co.uk to find your nearest branch. Please remember to obtain proof of posting from the Post Office. There is no charge for the return as this is pre-paid. Please allow 30 days from us receiving the return goods to process your refund.

Call us
Call our Head Office Team on 08085497766 if you have any queries which are not website or online order related, Monday to Friday 8.30 am-5 pm. Please note our offices are closed during public holidays in the United Kingdom.

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