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Terms & Conditions

Welcome to the Fraser Hart website. By continuing to use this website, you are indicating that you accept these Terms & Conditions of use.

Please also read our Privacy policy section about Data Protection and how we use the information you give us.

FREE DELIVERY OFFER TERMS & CONDITIONS

• The free delivery offer is valid only on orders between 9.30am on Thursday 16th May 2013 and 4pm on Thursday 6th June 2013 inclusive online at www.fraserhart.co.uk only.
• Delivery is only available to UK and Northern Ireland.
• All orders placed during this time will be despatching using Express delivery.
• Free delivery will be automatically applied at Checkout, no promotional code is required.
• Fraser Hart reserves the right to withdraw this offer or amend the terms and conditions of this offer.

General Terms and Conditions

You can print out any page from this website, including the Terms & Conditions, by selecting Print from the File menu of your internet browser.

"The contract is agreed" - by completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us to advise your item has been shipped confirms that the contract is formed.

Agreeing to the terms and conditions indicates that you are agreeing to all conditions stated on the website and these may include information about delivery, returns and refunds and it is your responsibility to ensure you understand these. If you require any clarification please email sales@fraserhart.co.uk

By using the website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian. We do not sell goods to children online, but we do sell children's goods for purchase by people over 18.

Terms & Conditions of Use of this Website

Website Content

We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact us page to apply for permission to reproduce the website.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. Any product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. Promoted items on our website have been offered for sale at the full price for at least 28 days in the previous 6 months either on the website itself or in one or more of our 37 stores.

External Material

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Third Party E-Commerce

If you use our website to deal with a third party, for example to enter a competition, it is up to you to read and abide by the Terms & Conditions of such third parties. Please also see our Privacy policy for more details of how we use your information.

Termination of the Website or Services

e reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:

there is a change in the law that limits our ability to provide the website
an event beyond our control stops us providing the website (eg: technical difficulties)
Changes to Terms & Conditions
We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.

Liability

We take no responsibility for any loss or damage suffered as a result of our "order online" service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

We remain liable for:

- loss, damage, death or personal injury resulting from our negligence
- fraudulent misrepresentations
- the quality of our goods

General

These Terms & Conditions of use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.

If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.

 

Waste Electrical and Electronic Equipment (WEEE) Directive

 

You can now recycle your old electricals with us. If you’re buying a new electrical item, we will recycle your old one for free.

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

We can help

We are pleased to offer our customers the chance to recycle their old electrical items to ensure they are disposed of inline with the WEEE regulations.

Fraser Hart have a collection scheme in place which is covered by the WEEE directive in all of our stores. Whether you purchased the item in-store or online, you may take the discarded item to any one of our stores where you can dispose of it free of charge. Click here to view our store locator to find your nearest Fraser Hart store.

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.

If you have any questions about this scheme, just ask a member of staff or get in touch. We can be reached via e-mail at sales@fraserhart.co.uk or by telephone Information Line Freephone 0500 49 77 66. Our postal address is Fraser Hart Limited, 19 Queen Street, Glasgow, G1 3ED.

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

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