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Privacy Policy

 

This is the web site of www.fraserhart.co.uk.
Our postal address is
Fraser Hart Limited,
19 Queen Street,
Glasgow G1 3ED

We can be reached via email at sales@fraserhart.co.uk or by telephone on our information free phone line at 0500 49 77 66 (For general enquiries only. If you have a specific enquiry, please contact one of our stores directly using their individual contact details which can be found in the 'Store Locations' page.)

For each visitor to our web page, our web server automatically recognizes no information regarding the domain or e-mail address.

We collect aggregate information on what pages consumers’ access or visit and information that has been volunteered by the consumer such as survey information and/or site registrations.

The information we collect is used to improve the content of our web page. It can be disclosed when legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.
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Cookies

What are cookies?

A “cookie” is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive, mobile device, set top box or other device.
 
There are different types of cookies which are used to do different things such as allowing you to navigate between pages on a website efficiently, remembering your preferences on a certain website, or improving your overall experience. Other cookies can provide you with advertising which is more tailored to your personal interests, or measure the number of site visits and the most popular pages users visit.

Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.

We use cookies to store visitors’ preferences and record session information such as items that consumers add to their shopping cart. Without cookies your orders would not be able to progress from page to page so some cookies are necessary for on-site navigation. By using the website you are consenting to the use of the cookies on the site.
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If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at sales@fraserhart.co.uk, calling us on our free phone line 0500 49 77 66 or writing to us at the above address.

If you supply us with your postal address online, you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

Please provide us with your name and phone number. We will make sure your name is removed from the list we share with other organizations

From time to time, we may use customer information for new and unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request, we can provide site visitors with access to all information [including proprietary information] that we maintain about them such as transaction information (e.g. dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g. e-mails, customer inquiries) and contact information (e.g., name, address, phone number) that we maintain about them.


Consumers can access this information by sending an email at the address posted above or writing to us at the address posted above and stating which information they are requesting. This information can be corrected by sending us an email at the address posted above.

Security


When we transfer and receive certain types of sensitive information such as financial or health information, we will redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

How do you find out about changes to our privacy policy?
 
We keep our privacy policy under regular review and we will place any updates on this webpage. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

 

© Fraser Hart copyright 2009.

Website design: GRA