Fraser Hart Ltd Information

About Us Fraser Hart Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at webmaster@fraserhart.co.uk.

Our Contact details:
Fraser Hart Ltd
Hertsmere House Shenley Road Borehamwood Herts WD6 1TE United Kingdom
Phone: 0500 49 77 66
Fax: 020 8967 5818
Email: webmaster@fraserhart.co.uk
259 9038 19

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment from UK purchasers only. We do not ship outside the UK. Please do not place an order if you wish products to be sent outside the UK as since we do not want to dissapoint you!!

We accept Visa, Mastercard, Switch and Paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling We ship by UK registered post, and the cost of postage is shown at the checkout. Please be aware that we will not ship to any address except the home address where your credit card statements are received.

Delivery Schedule We aim to deliver your order to you right away. We will normally send your order to you within 3 business days . We do not ship International orders.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK 17.5% VAT is included.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee - see terms and conditions for details

Reaching Us If you need to reach us, please email us on webmaster@fraserhart.co.uk, alternatively, you can call on 0500 49 77 66 (International +44 0500 49 77 66) or fax us on 020 8967 5818 or write to us at Hertsmere House Shenley Road Borehamwood Herts WD6 1TE United Kingdom

Privacy Policy Fraser Hart Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy We have a 30 day money back guarantee. In order for Fraser Hart to take back the goods they must be in pristine condition - UNWORN- with all original packaging and paperwork intact. In the first instance you should contact Faser Hart on sales@fraserhart.co.uk, specifying why you wish to return the item(s)

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